Live / Sports
These pages set out the rules that govern your account and your use of je773. Access and eligibility depend on your local law and the eligible regions in which je773 operates — read the scope section before you proceed.
je773 operates under a framework where access, eligibility and account activity are all subject to the laws of the jurisdiction where you are located. We do not make representations about the legal status of account use in any region we have not confirmed as eligible. Before opening or funding an account, you are responsible for checking whether online gaming and associated account transactions are permitted under your local law. This applies to all account activity — including deposits made via Nagad or Upay — and to any withdrawal processed through your registered wallet. Where local law restricts or prohibits participation, the terms of this policy do not extend coverage or imply any authorisation for you to proceed. Our policy documents are written in English and that version is the binding reference; any other format or translation is for convenience only. If a section of this policy conflicts with a provision of local law applicable to your account, the local law provision takes effect to the extent required. We update these terms when our operational or legal position changes. Continued use of your account after a posted update means you have accepted the revised terms. You will find the current version linked from the footer of every page.
Not every part of your je773 account falls under the same policy section. Understanding where each area sits helps you raise the right query with the right team. The four areas below show what this legal framework does and does not reach.
The terms governing account creation, login, session activity and account suspension are fully within scope. If your access is restricted or your account is reviewed, the process described in these terms applies directly to your situation.
Deposits and withdrawals processed through your registered wallet — including Nagad and Upay — fall within the financial terms section. Transaction records visible in your account history are the authoritative reference for any dispute you raise.
Game content, lobby pages, promotional notices and site text are subject to the intellectual property and content terms. You may not copy, redistribute or replicate site content without written consent from je773.
Game studios that supply content to the lobby — such as Habanero, CQ9 or Microgaming — operate under their own terms and are not party to your account agreement with je773. Disputes about game outcomes are handled through the process set out in the game fairness section, not this policy.
This policy gives you clear, practical actions you can take at any point during your account relationship with je773. Knowing these steps means you do not have to wait for us to prompt you. You can review your full transaction history — including Nagad and Upay wallet records — directly inside your signed-in account area under the transaction log tab. If any detail on your account profile is incorrect, you can submit a correction request through the account settings screen; we will process it once identity verification is confirmed. Raising a policy question is straightforward: use the support contact route linked at the bottom of this page, describe the section in question and include your account reference. We treat policy queries separately from general account help so they reach the right team. If you want to request that your account data is reviewed, the same contact route applies — state clearly that your request is a data review so it is logged correctly.
Your signed-in account area holds a full transaction log. Every deposit and withdrawal — including Nagad and Upay movements — appears there with a timestamp and reference number you can use in any query.
If your registered name, mobile number or wallet identifier is wrong, open account settings and submit the correction. You will need to complete the identity verification step before the change takes effect.
Any question about a specific clause — eligibility, account restrictions or transaction terms — goes to our support team via the published contact route. Include your account reference and the section heading you are asking about.
You can ask us to confirm what account data we hold on your record. Send the request through the support route and label it clearly as a data review so it is logged and handled by the correct team.
If you need to contact je773 about a legal or policy matter, use only the routes that are published on this site. We do not accept policy queries through unofficial channels. The options below are the ones currently visible on the site.
The live chat icon is visible on every page when you are signed in. Open it, describe your policy query and include your account reference number so the agent can locate your record immediately.
For written policy questions — including requests to review account data or correct registered details — use the email address published in the site footer. Write your subject line clearly so the policy team receives it directly.
The help centre linked from the footer contains policy articles for account terms, wallet transactions and eligibility questions. Browse the policy section there before raising a query; the answer may already be documented.
je773 applies defined practices across data storage, cookie use, account security and retention. These are not aspirational statements — they reflect the way the account system currently operates, and you can verify each one through your account settings or by contacting support.
Account records — including wallet transaction references for Nagad and Upay — are retained for the period required by the applicable legal framework. After that period, records are removed from active systems according to our documented retention schedule.
We use cookies to maintain your session, remember your device preferences and measure how pages are used. The cookie notice shown on your first visit gives you the option to manage non-essential cookies before you proceed.
Your account is protected by password authentication and a verification step on sensitive changes such as wallet updates or registered mobile number edits. If you notice activity on your account that you did not initiate, contact support using the routes on this page immediately.
When we update these legal terms, the revised version is posted with a new effective date in the footer link. Continuing to use your account after that date means you accept the updated terms. You can request a summary of changes through the email support route.
These are the questions we receive most often about the legal terms, user rights and policy scope at je773. If your question is not here, use the support contact route above.
Yes. Access and account eligibility depend entirely on your local law and the regions in which je773 is available. It is your responsibility to confirm that online gaming account activity is permitted in your jurisdiction before you open or fund an account.
The English-language version published on this site is the binding reference at all times. Any alternative format is provided for convenience only. Where local law in your jurisdiction conflicts with a clause, the local law applies to the extent required by that jurisdiction.
Send your request through the email support route published in the site footer. In the subject line, write 'Data Review Request' and include your account reference. The policy team handles these separately from general support queries so they are processed in the correct order.
Yes. All wallet transactions processed through your registered Nagad or Upay account fall within the financial terms section of this policy. Your signed-in account transaction log is the authoritative record for any payment query or dispute you raise.
Account data — including your transaction history and registered wallet details — is retained for the legally required period after account closure. After that, it is removed from active systems. You can ask for a confirmation of this through the email support route.
The footer link to the legal terms always shows the current effective date. When we update the terms, the new date appears there. Continuing to log in and use your account after that date means you have accepted the revised version. Contact email support if you need a summary of what changed.